Contact us
If you have a question, found a bug or need help with your account, email us at the address below. We read every message and reply in order.
Emailhello@studyatcafe.comWhat you can write to us about
- Bug reports and feature ideas
- Deleting your account or study records
- Requests to access, correct or delete your personal information
- Reporting inappropriate chat or another user
- Partnerships and anything else
To help us check quickly
- Your device and browser (for example iPhone Safari or Windows Chrome)
- When the problem happened and which language you were using
- A screenshot, if you can
- For account requests, how you sign in (Google or Kakao) and your nickname
Please note
- Study at Café will never ask for your password, a verification code or payment details by email. Do not reply to anyone who asks for them.
- You can also report a bug with the bug report button inside the lounge.